No. A horoscope is written for everyone born in the same month. NURA calculates from your birth date, time and place, and the position of celestial bodies today — then turns that calculation into one clear step rather than a general prediction.

No. You can continue in Telegram. If you would like NURA as a separate app on your phone, install it from the official website.

Yes. Once the shared core is connected, your profile, history and subscription will be the same in Telegram and the installed NURA app.

No. Her answers do not replace help from a doctor, lawyer, psychologist, financial adviser or other specialist.

Yes. For the first 3 days after the introduction every Premium · month feature is open: detailed daily advice and questions to NURA. The trial is not charged and no payment details are needed. When the 3 days end, short daily advice stays free forever, while detailed advice and questions require a subscription.

Right on the website: choose a plan and tap “Pay via Kaspi” — we will send the invoice to WhatsApp, you pay it the usual way, Kaspi issues the fiscal receipt, and we open access within a day. Card payment with Visa and Mastercard is being connected. The subscription does not renew automatically: NURA will remind you three days before it ends.

There is nothing to cancel: Premium · month and Premium · year do not renew automatically and never charge again. Access lasts until the last paid day, and NURA will remind you three days before it ends — you can renew with the same button. To stop earlier and get a refund for the unused days, write to payment@mynura.kz. VIP support is a one-time payment.

No. The level you reach stays forever, even if you stop your subscription. A subscription grants the level immediately; without one the level grows with days spent with NURA.

The website connection is protected and backups are encrypted. Your profile and messages are stored on a server in Kazakhstan and are not shared with third parties. An external model receives only what is needed to answer — without your name or contact details. You can delete everything in My NURA.

No. The three trial days require no payment details, so there is nothing to charge. When they end, the short daily advice remains free, and you may move to Premium at any time.

The short daily advice stays free forever, with no payment and no expiry. Your loyalty level is also kept forever, even without a subscription. The paid part includes detailed advice, questions to NURA and personal meetings.

Yes, there are. They are listed in Appendix No. 1 to the Public Offer. Everything else stays: the mood of the day, relationships, work, choices, tiredness, doubts, plans — the very things people come to NURA for.

Eighteen. During the introduction you confirm that you have reached this age.

Yes. You may cancel at any time and receive a refund for the unused remainder of the paid period. Send the request through the “My subscription” section or to payment@mynura.kz; it is reviewed within 10 business days.

Two ways. Through Telegram — in one tap. Or by code: enter the email address you used, then the code from the message. Your subscription, history and loyalty level come back with the profile.